“Why are you stealing my Hilltop?!”
Who would want their wallet, purse, identity, or car stolen? Not many people I know (though I have considered many times in my life that the latter, if stolen, might do me more good than harm).
There are many different kinds of thieves out in the world, but my favorite thief is the Hilltop thief. The stories from customers who have had an encounter with one always make me laugh and smile. Maybe you can relate, or maybe I’m about to share YOUR story…I won’t mention any names, I promise.
Customer #1: The “Fool me once” customer
“My daughter went into my bathroom and took all my Hilltop stuff! I told her to get her own, but you know those teenage daughters. So, I am here to restock all the stuff she took. I’m going to start hiding it now. Or, even better, maybe I’ll leave a few things out for her, but I’ll keep a secret stash that she won’t know about.”
Customer #2: The “My husband secretly loves Hilltop” customer
“I’m here to restock some of my favorites. You see, my husband and I generally use different showers, and he’s always taking MY bar of soap to HIS shower. So I’m going to get the things he likes too so that my bar of soap isn’t constantly moving around. I’m glad you have the new men’s line and the bigger bars of soap, so he can have his own now.”
Customer #3: The “I’m sharing my Hilltop not by choice” customer
“Since everyone in my house seems to think I don’t notice them using all my stuff, I need to get some more. I mean, if you’re going to use some balm, just ask. My Hilltop seems to have ‘legs’ in my house, and I find it everywhere, and not in the place I left it last.”
Customer #4: The “I can’t ever find my lip balm” customer
“Where are your lip balms? I need at least six of them, or maybe more. I put my peppermint lippy on the counter to later find it in my eight-year-old’s backpack. My thirteen-year-old always seems to be taking one of mine too. She claims it is hers, but why does it seem to be a different flavor every day?! I usually keep one on my nightstand, one in the car, and one in my purse. Now I can’t find any of them! I think my car is eating them, and my kids are taking them. Even the dog was chewing on one the other day. Ugh, I’m going to have to keep track of them better since they are SO GOOD.”
So today I tip my hat to the “Hilltop Thief”! You make for great stories and keep people coming in to get more. Keep up the good work, but remember, at some point you SHOULD just buy your own.